Accept an invite
Activate your Winlium account from an invitation email, set up a new workspace from a workspace invitation, and learn how administrators send invites.
An invitation email is how you get into Winlium for the first time. There are two kinds.
| Kind | Who gets it | Page it opens |
|---|---|---|
| User invite | A person an administrator adds to an existing company | Activate your account |
| Workspace invite | The first administrator of a brand-new Winlium workspace | Welcome to WINLIUM set-up page |
Activate your account (user invite)
The email is called "You have been invited to Winlium". It names the person who invited you and the companies you can join. Select the link in the email.
Screenshot pending
Winlium Activate your account page with Password and Confirm Password fields and an Activate account button
- 1Choose a password.
- 2Type the same password again.
- 3Select Activate account.
Open the link
Select the link in your invitation email. The page is called Activate your account. It says "Choose a password to finish setting up your WINLIUM account".Choose a password
Type a password in Password. Use at least 6 characters.Confirm it
Type the same password in Confirm Password.Select Activate account
Select Activate account. The button shows "Activating..." for a moment.Start working
Winlium shows "Account activated — welcome to WINLIUM". You are signed in and the Home screen opens. You do not need to sign in again.
| Field | Type | Required | Details |
|---|---|---|---|
| Password | Password | Yes | At least 6 characters. Error: "Password must be at least 6 characters". |
| Confirm Password | Password | Yes | At least 6 characters and the same as Password. Errors: "Password must be at least 6 characters" and "Passwords don't match". |
What to know:
- The link works for 72 hours and for one use.
- When you activate, Winlium signs you in to the first company on your invite.
- An administrator chooses your role when they invite you. If the Home screen says "Welcome — your account is being set up", your role is not ready yet. Tell your administrator. Your menu fills in by itself when they give you a role.
- The one-time code step does not apply when you activate. It applies at later sign-ins, only if an administrator turned it on for you.
If the link does not work
This link is invalid or has expired
Appears: Activate your account page, after Activate account
- Why it happens
- The link is older than 72 hours, you already used it, or an administrator sent you a newer invite that replaced it.
- How to fix it
Ask your administrator to resend the invite. Use the newest email. Only the newest link works.
This invitation link is missing its token — please use the link from your email.
Appears: Activate your account page, after Activate account
- Why it happens
- You opened the page without the link from the email, for example by typing the address.
- How to fix it
Go back to the email and select the link.
Passwords don't match
Appears: Activate your account page, under Confirm Password
- Why it happens
- The two boxes are different.
- How to fix it
Type the same password in both boxes.
Winlium also limits how often the link can be tried. After several quick tries it makes you wait.
Set up a workspace (workspace invite)
Splendidcomm sends this email to the person who will run a new Winlium workspace. Select the link in the email. Winlium first checks the invite. You see "Checking your invitation…" for a moment, then one of these screens.
| What you see | What it means | What to do |
|---|---|---|
| Welcome to WINLIUM — setting up your company's workspace and a password form | The invite is valid. | Follow the steps below. |
| This invitation has expired | The link is older than 7 days. | Contact Splendidcomm for a new invitation. |
| This workspace is already set up and a Log in button | Someone already used this invite. | Select Log in and sign in. |
| This link is invalid | The link is wrong or incomplete. | Contact Splendidcomm for a new invitation. |
Screenshot pending
Winlium workspace set-up page showing the designated administrator name and email, Password and Confirm Password fields and a Set up my workspace button
- 1Check that the name and email shown are yours.
- 2Choose a password. The strength note shows Weak, Fair or Strong.
- 3Confirm the password.
- 4Select Set up my workspace.
Check who you are
Under "Setting up as:" check that the name and email are yours.Choose a password
Type a password in Password. A note under the box shows Weak, Fair or Strong.Confirm it
Type the same password in Confirm Password.Select Set up my workspace
Select Set up my workspace. The button shows "Setting up..." for a moment.Create your first company
Winlium shows "Workspace ready — welcome to WINLIUM" and opens the first-company screen. Continue in Choose a company.
| Field | Type | Required | Details |
|---|---|---|---|
| Password | Password | Yes | At least 6 characters. Error: "Password must be at least 6 characters". A strength note appears as you type. |
| Confirm Password | Password | Yes | At least 6 characters and the same as Password. Errors: "Password must be at least 6 characters" and "Passwords don't match". |
The strength note is only advice. Winlium accepts any password of 6 or more characters.
| Note | When it shows |
|---|---|
| Strong | 10 or more characters with at least 3 of: lowercase letters, capital letters, numbers, symbols. |
| Fair | 6 or more characters with at least 2 of those kinds. |
| Weak | Anything else. |
The workspace invite works for 7 days and for one use.
How an administrator sends an invite
Only administrators send invites. You need access to Administration in the menu. Your role must allow you to manage users. See Roles, permissions and module restriction.
Screenshot pending
Invite User page with First Name, Last Name, Email and a Companies and Roles section
- 1Type the first and last name.
- 2Type the email address the invite goes to.
- 3Choose the company and tap the roles the person should have.
- 4Select Send Invitation.
Open User Management
In the menu choose Administration, then User Management.Start a new invite
Select New. The Invite User page opens.Enter the person's details
Fill in First Name, Last Name and Email.Choose companies and roles
Under Companies & Roles, pick a company, then tap each role the person should have. Select Add company to add another company. Use the bin icon to remove a company row.Send it
Select Send Invitation (hover over the icon button at the top right to see its name). Winlium shows "Sending invitation..." then "Invitation sent".Choose what next
The Invitation sent screen says the email went out and the link expires in 72 hours. Select Invite another or Back to users.
| Field | Type | Required | Details |
|---|---|---|---|
| First Name | Text | Yes | Error if empty: "First name is required". |
| Last Name | Text | Yes | Error if empty: "Last name is required". |
| Text | Yes | Must be a valid email. Error: "Invalid email". | |
| Companies & Roles | Company and role picker | Yes | At least one company row. Each row needs a company and at least one role. Errors: "Add at least one company", "Select a company", "Select at least one role". |
The Invite User page also has an Import from HRM employee switch. Turn it on, pick an employee, and select Import to fill in the name and email from the employee record.
Roles in the picker show the company they belong to after a dot. A role marked Platform works in every company. Choose roles carefully: roles decide what the person can see and do.
What happens next
- The person gets the invite email. The link works for 72 hours.
- The person appears in the User Management list with the status Invited until they activate.
- Their company and roles are ready the moment they activate.
Resend or revoke an invite
In the User Management list, open the row menu for an Invited user.
- Select Resend invite to send a new email. The new link replaces the old one, so the old one stops working. Winlium shows "Invitation resent to" and the email.
- Select Revoke invite to cancel it. The invite link stops working and the user becomes Deactivated. Winlium shows "Invitation revoked for" and the email.
Seat limit
Your licence allows a fixed number of users, called seats. The User Management page shows a note such as "12 of 15 user seats used" (an example). Rules:
- An invited user who has not activated yet still uses a seat.
- Deactivating a user frees their seat and keeps their history.
- Seats are checked when you invite a user, create a user, or reactivate a user.
- When every seat is used, Winlium refuses the action and shows: "All 15 user seats are in use. Deactivate a user or request more seats before adding another." (The number is an example.)
Common invite messages
A user with email
Appears: Invite User page, after Send Invitation
- Why it happens
- The email already belongs to a user who is not waiting on an invite. The full message ends with 'already exists'.
- How to fix it
Use a different email, or ask the existing user to sign in. If they forgot the password, they can use Forgot your password?.
One or more selected roles could not be found
Appears: Invite User page, after Send Invitation
- Why it happens
- A role you chose was removed after you opened the page.
- How to fix it
Reload the page and choose the roles again.
No pending invitation found for this user
Appears: User Management, after Resend invite or Revoke invite
- Why it happens
- The user already activated, or the invite was already revoked.
- How to fix it
Refresh the list. Nothing more to do.